1. Historia jone

Big Bite eshte themeluar me 15 mars 1998 me nje subjekt te ndodhur ne qender te Qytetit Studenti, e quajtur “Enjoy Your Food”, I perqendruar kryesisht ne sektorin Fast-Food dhe Piceri. Duke studiuar kerkesat e tregut vume re se kerkesat per kete lloj ushqimi ishin ne rritje, prandaj ne 16 dhjetor te vitit 2000 hapem nje subjekt te dyte ne Rr.Abdyl Frasheri, te cilen e quajtem Big Bite, I perqendruar ne Fast-Food, Piceri dhe Restorant.
Kliente te kenaqur, shitjet ne rritje, na detyruan serisht te hapim nje subjekt te trete ne Rr.e Elbasanit, prane Ambasades Amerikane, ne prill te vitit 2004. Tashme ishim bere nje staf prej 70 punonjesish.
Ne qershor te vitit 2009 vendosem hapjen e pikes se katert ne Rr, George.W.Bush,
Kliente te besueshem, cilesi e larte sherbimi, cmimet konkurruese ishin dhe mbeten faktoret kryesore qe e vendosen Big Bite lider ne fushen e sherbimit te ushqimit. Per te strukturuar te gjithe keto kerkesa te rritura, ne krijuam administraten, magazine qendrore, dhe punishten e Kateringut( qe merrej edhe me pergatitjen e produkteve gjysem te gatshme per subjektet tona).
Kateringu eshte nje nga fushat tona me te fuqishme,pasi jemi te pakonkurueshem per sa I perket kapacitetit, menuse te pasur e te fresket, dhe sherbimit te shpejte. Partneret tane me te medhenj jane: Miss Globe, Miss Shqiperia, Kryegjyshata Bektashiane, Ambasada Amerikane, Netet e Klipit Shqiptar, etj.
Big bite u sherben klienteve edhe me sherbimin Big Bite Delivery, duke sherbyer ushqim prane shtepise, prane punes apo cilido ambjent tjeter, ne cdo kohe e ne cdo vend. Disponibiliteti 24/7, shpejtesia, korrektesia jone, kane kenaqur nje pjese te madhe te tregut te Tiranes.
Synimi yne eshte te dalim edhe me gjere tregut shqiptar, pasi duke studiuar tregun vejme re se hapesirat jane te medha per te zgjeruar kete sherbim edhe ne Rajon, Ballkan dhe Europe.
Sot kemi nje staff prej 100 puntoresh, tashme krenar per nje kompani te madhe. Suksesin tone ia dedikojme produkteve cilesore, me vlera kalorike, shume te shendetshme ,unike si: Pita-Pita, New Pita Club, Greek Chicken, Greek Mac, Pita shots etj. Gjithashtu ne kuzhine kemi supa te vecanta dhe specialitete te tjera qe jane ekzkluzivisht tonat. Aktualishit jemi duke zgjeruar gamen tone te produkteve duke nxjerre ne tregun origjinalitetin e Hot Dog Amerikan, dhe Filetinjot e Pules Amerikane(product bio).
Klientela jone perfshin te gjitha grup moshat , gjithashtu edhe turistet, pasi ne Big Bite I gjen te gjitha!

2. Udhetimi yne drejt se mires.

Qe nga fillimi ne jemi anagazhuar per te bere gjene e duhur. Cdo dite ne te gjitha subjektet tona ne vendosim njerez, procese dhe praktika ne vend per te bere ushqim cilesor, zgjedhje me te pergjegjshme ndihmuese dhe nje komunitet me te kenaqur. Ne jemi nje kompani inovative, gjithmone me deshiren per te ecur perpara. Nga modeli yne I biznesit origjinal, deri tek shpikja e perzierjes dhe ushqimi I lumtur, ne shqetesohemi per ti bere gjerat me mire neser se sa sot.
Ne e dime se menyra me kuptimplote per te rritur biznesin dhe per te krijuar vlere per te gjithe aktoret tane eshte duke u sherbyer me shume klienteve sa me shpejt. Kjo eshte arsyeja pse ne jemi fokusuar ne dhenien e konsumatoreve ate qe ata vertet deshirojne : ushqim te ngrohte I shijshem, dhe sherbim I shpejte- me nje pervoje te pergjithshme dhe vlere per parate e tyre qe I plotesojne pritjet e tyre ne rritje. Shtyllat kryesore te strategjise sone te rritjes jane:
a) Mbaj- Mbajtja e klienteve qe kemi, forcimi dhe shtrirja e zonave tona te forces perqendrohet ne dreke ,ne darke dhe ne raste familjare.
b) Rifitoj- Rikthimi I klienteve qe kishin humbur duke permiresuar shijen dhe cilesine e ushqimit tone, duke rritur komoditetin ne ambjente dhe duke ofruar vlera te forta.
c) Dixhital- Ri-formimi I nderveprimve tona me konsumatorin nese ata hane mire, marrin shpejt apo refuzojne, duke ndjekur vazhdimisht opinionet e tyre ne rrjetet sociale.
d) Delivery- Sjellja e pervojes se Big Bite ne me shume konsumatore ne shtepite e tyre , ne vendet e tyre te punes dhe me gjere.
Jemi krenar per zgjerimet qe kemi bere vitet e fundit dhe me besimin qe udhehiqet nga keto pika te siperpermendura , ne do te vazhdojme te behemi nje Big Bite me I mire per klientet.

3. Pergjegjesia jone, eshte mundesia jone.

Ne menyre qe njerezit te ndihen mire per ta vizituar, ata duhet te ndihen mire me ushqimin tone, me punonjesit tone , me ambjentet tona, me kompanine tone dhe ndikimin qe kemi ne ne treg. Prandaj pergjegjesine tone ne treg e masim me nje ushqim te fresket, shume cilesor, te ngrohte , te shendetshem. E masim gjithashtu me punonjesit tane te pajisur me uniforma te rregullta dhe serioze, gjithashtu me ambjente te sigurta me kamera vezhgimi dhe security police ne cdo kohe ne cdo subjekt. Keto pergjegjesi na kane dhene mundesine e madhe te zgjerimit, te perqafimit te cdo klienti, dhe te ambicies per zgjerim jashte kufinjve.

4. Ushqimi cilesor, celesi yne.

Pse ka rendesi?
Ushqimi eshte zemra e biznesit tone. Ne jemi krenar qe jemi zgjedhja e shume familjeve, te cilat ne besim te plote zgjedhin Big Bite per vaktet e femijeve te tyre. Ne po permiresojme cdo dite e me shume ushqimin tone duke vendosur gjithnje e me shume qellime per shije dhe cilesi duke prezantuar oferta te reja.
Se bashku me furnizuesit tane ne nxisim ekspertizen dhe pasionin tone te kombinuar se bashku duke e drejtuar Big Bite drejt nje permiresimi te vazhdueshem. Siguria e ushqimit eshte prioritet numer nje ne Big Bite. Ne punojme me kompanite ushqimore kryesore, akademike dhe agjensite rregullatore per avancimin e standarteve dhe praktikave te sigurise ushqimore.
Kemi zgjedhur tregun europian, kompanine prestigjoze Select Bakery ne Greqi, per te marre lenden tone te pare si: buke, simite , pite etj
Ne sigurojme sigurine e ushqimit tone duke zbatuar standartet e sigurise ushqimore te bazuara ne shkence dhe rrezik, nga ferma ne pirun. Parimet operacionale te sigurise ushqimore te Big Bite, udhezojne praktikat e trajtimit te ushqimit ne te gjithe zinxhirin e furnizimit , gjate rruges per ne banak ne restorantet tona.

” Lumturia është e vetmja gjë mund të shpërndahen pa e poseduar “

“Big Bite është krenar që ka qene partner i Dhomes se Tregtise dhe Industrise në Tiranë, dhe mbështet këtë institucion në përpjekjet e saj për të ndryshuar jetën e mijëra fëmijëve,nëpërmjet panaireve të ndryshme. Si pjesë e familjes së pjesemarresve të rregullt të panaireve “Gjithcka per femijet”, besojme se ky është investimi më i mirë që biznesi apo shoqëria mund të bëj.”

1. Our story

Big Bite was established on March 15, 1998, a subject called “Enjoy your Food” located at Student City Center, focusing mainly on the Fast Food and Pizzeria sector. By studying the market demand, we realized there was a high demand for this kind of food so on December 16,2000 we opened a second subject at Abdyl Frasheri, called Big Bite, focused on fast food, pizza and restaurant.
Satisfied customers and growing sales, forced us to open the third subject by Elbasan Street, near the US Embassy, in April 2004. By this time we had a staff of 70 employees already.
In June 2009 I decided to open the fourth subject, located at Gorge W. Bush street.
Trustworthy customers, high quality of service, competitive prices were and remain the main factors that Big Bite has become leader in the field of food service. To structure all of these increased demands, we created the administration, central storage room and also a catering working place (to deal with the preparation of half-finished products for our subjects).
Catering is one of our most powerful fields, as we are unbeatable in terms of capacity, rich and fresh menus, and fast service. Our biggest partners are: Miss Globe, Miss Albania, “Kryegjyshata Bektashiane”, American Embassy, “Netet e Klipit Shqiptar”etc.
Big Bite offers their customers the Big Bite Delevery service. We deliver food at home, at work or anywhere else, at any time and anywhere. Availability 24/7, speed, our correctness and our punctuality have satisfied a large part of Tirana market.
Our biggest goal is to go even further than the Albanian market, and study of the market has shown there is a large room to extend this service to the rest of Albania, the Balkans and Europe.
Today we have a workforce of 100 employees ,proud to be part of a big company. Our success is dedicated to quality of our products with rich caloric values, very healthy and unique such as: Pita-Pita, New Pita Club, Greek Chicken, Greek Mac, Pita Shots etc. Also in the kitchen we have our own special soups and other specialties that are exclusively ours. We are currently expanding our range of products by launching the the original American Hot Dog, and the American Chicken fillets (organic products).
Our costumers are of all group ages. Tourists are also part of our costumers since at Big Bite they can find anything.

2.Our journey towards greatness

Since day one we have been dedicated to our products and our main goal has always been to be the best at what we do. Every day in all of our subjects we have well qualified people, routines and practices in place to make the best choices that lead to quality food and a more satisfied community. We are an innovative company, always with the desire to move forward. From our original business model, to the invention of blending of the right ingredients and happy meals, we only worry about doing things for tomorrow better than today.
We know that the most meaningful way to increase business and create value for all of our stakeholders is serving more customers as quickly as possible. That is why we are focused on giving consumers what they really want: hot food, delicious, and fast service – with a general experience and value for their money that meets their growing expectations. The main bases of our growth strategy are:
a) Maintaining- Keeping the clients that we already have, strengthening and extending our areas of service which is focused in lunch, dinner, and on family occasions.
b) Regaining- Winning back our lost customers by improving the taste and quality of our food, creating more comfortable and welcoming environments and offering strong and better values.
c) Digital Communication – Re-formation of our interactions with the customer. Understanding if they are enjoying our products, are they being served fast or rejecting to buy our products by following their opinions on social networks.
d) Delivery- Bringing the Big Bite experience to more consumers – in their homes, their workplaces, and more at the fastest speed.
We are proud of the expansions we have made in recent years – and with high confidence and guided by the above points, we are on our fastest way to greatness and will be the best Big Bite we have ever been for our customers.

3. Our Responsibility leads us to better opportunities

In order for people to feel good to visit our location, they should feel good about our food, our employees, our facilities, the company and the impact we have on the market. Therefore, our responsibility in the market is to measure our products by making sure we have fresh, high quality and healthy food served hot for our costumers. We also measure our responsibilities by making sure our employees maintain their uniforms, and providing security by having secure surveillance cameras and security police at any time in each subject. These responsibilities have given us the great opportunity of expanding, embracing each client, and allowing us to have ambitions for extending beyond the borders, getting closer to greatness.

4. Quality food, our key!

Why is it important?
Food is the heart of our business. We are proud to be the choice of many families, who in full confidence choose Big Bite for their children’s meals. We are improving more and more each day by setting more goals for taste and quality of our foods. We are introducing more options for our costumers.
Along with our suppliers we encourage our expertise and our passion combined together to direct Big Bite towards a continuous path of improvement. Food safety is the number one priority in Big Bite. We work with leading food companies, academics and regulatory agencies to advance standards and food safety practices.
We have chosen the European market, the prestigious Select Bakery in Greece, to provide for us our primary supplies such as bread, pies, etc.
We ensure our food safety by applying food-based safety standards and risk, from farm to fork. The Big Bite Food Safety Principles guides food handling practices throughout the supply chain and on the way to the counter in our restaurants.

“Happiness is the only thing that can be distributed without possessing”

“Big Bite is proud of being a partner of the Chamber of Commerce and Industry in Tirana, and supports this institution in its efforts to change the lives of thousands of children through various fairs. As part of the family of regular “All for Children” fairs, we believe that this is the best investment your business or society can make. ”